# Amelia
> Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.
- URL: https://optimly.ai/brand/amelia
- Slug: amelia
- BAI Score: 85/100
- Archetype: Challenger
- Category: Software
- Last Analyzed: April 11, 2026
## Competitors
- Ada (Ada Support) (https://optimly.ai/brand/ada)
- Cognigy (https://optimly.ai/brand/cognigy)
## Also Referenced By
- Bookly (https://optimly.ai/brand/bookly)
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## Full Details / RAG Data
### Overview
Amelia is listed in the AI Directory.
Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Amelia |
| Slug         | amelia |
| URL          | https://optimly.ai/brand/amelia |
| BAI Score    | 85/100 |
| Archetype    | Challenger |
| Category     | Software |
| Last Analyzed | April 11, 2026 |
| Last Updated | 2026-04-13T15:24:05.283Z |
### Verified Facts
- Founded: 1998
- Headquarters: New York, NY
### Competitors
| Name | Profile |
|------|---------|
| Ada (Ada Support) | https://optimly.ai/brand/ada |
| Cognigy | https://optimly.ai/brand/cognigy |
### Also Referenced By
- Bookly (https://optimly.ai/brand/bookly)
### Links
- Canonical page: https://optimly.ai/brand/amelia
- JSON endpoint: /brand/amelia.json
- LLMs.txt: /brand/amelia/llms.txt