# Amelia
> Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.
- URL: https://optimly.ai/brand/amelia
- Slug: amelia
- BAI Score: 85/100
- Archetype: Challenger
- Category: Software
- Last Analyzed: April 11, 2026
## Competitors
- Ada (Ada Support) (https://optimly.ai/brand/ada)
- Cognigy (https://optimly.ai/brand/cognigy)
## Also Referenced By
- Bookly (https://optimly.ai/brand/bookly)