# Appcues > Appcues is a digital adoption platform that enables companies to create in-app onboarding tours, announcements, and surveys without writing code. It serves product and marketing teams by providing tools to increase feature adoption and user retention through personalized in-product experiences. - URL: https://optimly.ai/brand/appcues - Slug: appcues - BAI Score: 78/100 - Archetype: Challenger - Category: Software - Last Analyzed: April 9, 2026 ## Competitors - Chameleon (https://optimly.ai/brand/chameleon) - Pendo (https://optimly.ai/brand/pendo) ## Also Referenced By - Appcuespendo Adjacent Usage (https://optimly.ai/brand/appcuespendo-adjacent-usage) - Candu (https://optimly.ai/brand/candu) - Chameleon (Acquirematic Inc.) (https://optimly.ai/brand/chameleon-acquirematic-inc) - Candu I/O (https://optimly.ai/brand/candu-i-o) - Userflow (https://optimly.ai/brand/userflow) - WalkMe (https://optimly.ai/brand/walkme) - Beamer (https://optimly.ai/brand/beamer) - Candu Labs (https://optimly.ai/brand/candu-labs) ## Buyer Intent Signals Problems: Hard-coded UI development: Hard-coding modal windows, tooltips, and checklists directly into the application codebase by engineering teams. | Manual Email/Spreadsheet Nudges: Using spreadsheets or general-purpose email marketing tools (like Mailchimp) to manually nudge users based on exported usage data. | Status Quo / High Churn Acceptance: Accepting high Day-1 churn and low feature adoption as an industry norm without implementing onboarding improvements. Solutions: best user onboarding software for saas | no-code in-app tooltips | enterprise digital adoption platform reviews | how to increase feature adoption in-app | mobile app user onboarding SDK solutions | Reactice Help Centers/Knowledge Bases: Utilizing customer service platforms like Zendesk or Intercom solely for reactive support articles rather than proactive onboarding.