{
  "slug": "aternity",
  "name": "Aternity",
  "description": "The Aternity Digital Experience Management Platform unifies End User Experience Monitoring (EUEM) and Application Performance Monitoring (APM) to ensure high-performing digital workplaces. Aternity's visibility and AI-driven analytics enable IT to manage actual employee experience across all devices and every app, save money on hardware refreshes and software renewals, and validate that IT changes result in better service.",
  "url": "https://optimly.ai/brand/aternity",
  "websiteUrl": "https://store.servicenow.com/",
  "logoUrl": "https://logo.clearbit.com/store.servicenow.com",
  "baiScore": null,
  "bai_tier_status": "active",
  "bai_score_status": "active",
  "archetype": null,
  "archetype_status": "active",
  "category": "IT Operations Monitoring Platforms",
  "categorySlug": null,
  "keyFacts": [],
  "aiReadiness": [],
  "competitors": [],
  "competitorsProse": null,
  "inboundCompetitors": [],
  "aiAlternatives": [],
  "parentBrand": null,
  "subBrands": [],
  "updatedAt": "2026-08-27T10:09:36.605Z",
  "verifiedVitals": {
    "website": "https://store.servicenow.com",
    "category": "Digital Experience Management (DEM), End User Experience Monitoring (EUEM), Application Performance Monitoring (APM)",
    "what_it_does": "The Aternity Digital Experience Management Platform unifies End User Experience Monitoring (EUEM) and Application Performance Monitoring (APM) to ensure high-performing digital workplaces. It provides visibility and AI-driven analytics to enable IT to manage actual employee experience across all devices and every app, save money on hardware refreshes and software renewals, and validate that IT changes result in better service.",
    "primary_audience": "IT departments, enterprises, and organizations aiming to optimize employee and customer digital experiences.",
    "core_product": "Aternity Digital Experience Management Platform",
    "pricing_model": {
      "kind": "subscription",
      "detail": "Subscription-based, with tiers based on the number of monitored devices or users and available features. Pricing is typically based on a minimum of 500 licenses for a 12-month contract, with a list price of $6 per user per month. No free version or trial is available."
    },
    "parent_ownership": "Riverbed Technology LLC",
    "named_competitors": [
      "New Relic",
      "Zabbix",
      "Alibaba Cloud Application Real-Time Monitoring Service (ARMS)",
      "Nexthink",
      "ControlUp",
      "SysTrack",
      "Dynatrace",
      "Splunk AppDynamics",
      "Datadog"
    ]
  },
  "intentTags": {
    "problemIntents": [
      "Ensuring high-performing digital workplaces",
      "Managing actual employee experience across all devices and every app",
      "Saving money on hardware refreshes and software renewals",
      "Validating that IT changes result in better service",
      "Proactively identifying issues on end-user devices",
      "Speeding up resolution time of incidents"
    ],
    "solutionIntents": [
      "Digital Experience Management (DEM)",
      "End User Experience Monitoring (EUEM)",
      "Application Performance Monitoring (APM)",
      "AI-driven analytics for IT operations",
      "Real-time data for IT troubleshooting",
      "IT incident remediation capabilities"
    ],
    "evaluationIntents": [
      "Compare DEM platforms",
      "Evaluate EUEM solutions",
      "Evaluate APM solutions",
      "Aternity reviews",
      "Aternity vs competitors"
    ]
  },
  "businessProfileClaims": [],
  "timestamp": 1787984338262
}