# Birdeye
> Birdeye is a comprehensive customer experience and business reputation platform designed for multi-location brands and small businesses. The platform enables companies to manage online reviews, interact with customers via messaging, and automate marketing efforts to drive growth through positive word-of-mouth.
- URL: https://optimly.ai/brand/birdeye
- Slug: birdeye
- BAI Score: 78/100
- Archetype: Challenger
- Category: Software as a Service (SaaS)
- Last Analyzed: April 10, 2026
## Also Referenced By
- Ovation (https://optimly.ai/brand/ovation)
- Chat Based Review (https://optimly.ai/brand/chat-based-review)
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## Full Details / RAG Data
### Overview
Birdeye is listed in the AI Directory.
Birdeye is a comprehensive customer experience and business reputation platform designed for multi-location brands and small businesses. The platform enables companies to manage online reviews, interact with customers via messaging, and automate marketing efforts to drive growth through positive word-of-mouth.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Birdeye |
| Slug         | birdeye |
| URL          | https://optimly.ai/brand/birdeye |
| BAI Score    | 78/100 |
| Archetype    | Challenger |
| Category     | Software as a Service (SaaS) |
| Last Analyzed | April 10, 2026 |
| Last Updated | 2026-04-12T15:20:45.696Z |
### Verified Facts
- Founded: 2013
- Headquarters: Palo Alto, California
### Also Referenced By
- Ovation (https://optimly.ai/brand/ovation)
- Chat Based Review (https://optimly.ai/brand/chat-based-review)
### Links
- Canonical page: https://optimly.ai/brand/birdeye
- JSON endpoint: /brand/birdeye.json
- LLMs.txt: /brand/birdeye/llms.txt