# Calabrio
> Calabrio is an American enterprise software company that provides workforce engagement management (WEM) and contact center optimization solutions. Its flagship platform, Calabrio ONE, integrates workforce management, quality management, and business intelligence to improve agent performance and customer experience. The company is recognized for its cloud-native architecture and its focus on AI-driven analytics for customer interactions.
- URL: https://optimly.ai/brand/calabrio
- Slug: calabrio
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## Full Details / RAG Data
### Overview
Calabrio is listed in the AI Directory.
Calabrio is an American enterprise software company that provides workforce engagement management (WEM) and contact center optimization solutions. Its flagship platform, Calabrio ONE, integrates workforce management, quality management, and business intelligence to improve agent performance and customer experience. The company is recognized for its cloud-native architecture and its focus on AI-driven analytics for customer interactions.
### Metadata
| Field       | Value |
|-------------|-------|
| Name        | Calabrio |
| Slug        | calabrio |
| URL         | https://optimly.ai/brand/calabrio |
| Last Updated | 2026-03-25T10:59:12.994Z |
### Links
- Canonical page: https://optimly.ai/brand/calabrio
- JSON endpoint: /brand/calabrio.json
- LLMs.txt: /brand/calabrio/llms.txt