# Canny > Canny is a customer feedback management platform designed primarily for software-as-a-service (SaaS) companies. It enables businesses to capture, organize, and prioritize product feedback from users to inform their product roadmaps and communicate updates through changelogs. - URL: https://optimly.ai/brand/canny - Slug: canny - BAI Score: 72/100 - Archetype: Challenger - Category: Software