# Customer Success Management (CSM) Platforms > Cloud-based software platforms designed to help businesses proactively manage customer relationships, reduce churn, drive adoption, and increase revenue through features like health scoring, journey automation, and engagement insights. - Brands: 7 - URL: /brand/category/customer-success-management-csm-platforms ## Brands - Onramp - Liftinnovate - Encomm - Klyo - Expansion Playbooks - CoPort - ClientSuccess