{"name":"ChangeGroup EN","domain":"changegroup.com","url":"https://optimly.ai/brand/changegroup-en","is_claimed":false,"categories":["fintech-financial-services"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"ChangeGroup provides foreign currency exchange, payments, travel money and related financial services for international travellers, businesses and retailers.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"description","label":"Description","shape":"text","content":"ChangeGroup is a global provider of foreign currency and financial services, operating exchange bureaus and online services across Europe, the USA and Australia. Its services include currency exchange, travel money, money transfers, tax-free refunds, ATM services and cash management.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"}]},{"header":"Identity","sections":[{"key":"mission","label":"Mission","shape":"text","content":"To provide exceptional, secure, convenient and customer-focused currency exchange and financial services for international travellers and business customers, while supporting communities and reducing environmental impact.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"leadership","label":"Founders & leadership","shape":"text","content":"Sacha Zackariya is ChangeGroup's CEO and Co-Founder. The website also refers to a Chairman, but does not provide the Chairman's name.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"website","label":"Website","shape":"text","content":"https://corp.changegroup.com","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"voice_tone","label":"Voice & tone","shape":"text","content":"Professional, customer-focused, service-oriented and internationally minded.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"founded","label":"Founded","shape":"text","content":"1992","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"parent_ownership","label":"Parent ownership","shape":"text","content":"Owned by Prosegur. The company page also states that ChangeGroup was family-owned since its start.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"}]},{"header":"Offerings","sections":[{"key":"problem_solved","label":"Problem solved","shape":"text","content":"ChangeGroup helps international travellers and businesses access foreign currencies, make payments and transfers, collect travel money conveniently, and use related cash and financial services across multiple locations and channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Foreign currency exchange\nOnline travel money ordering\nInternational payments and foreign exchange transfers\nWestern Union international money transfers\nTax-free shopping refunds\nATM networks and payment technologies\nCredit card cash advances\nCash management for retailers and hospitality venues","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"products","label":"Products / SKUs","shape":"text","content":"Branch-based foreign currency exchange\nTravel Money Online\nMulti-currency Travel Money Card\nGlobal foreign exchange transfers through Convera\nWestern Union money transfers\nTax-free shopping refund services\nProprietary ATM network\nLocal cash home delivery","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Online travel money is offered with 0% commission and competitive or best exchange rates. The German site also advertises a free multi-currency card and 0% commission online. Specific rates vary by market and channel.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Foreign exchange, travel money, payments, travel and tourism retail, financial services, airport retail, hospitality and cash management.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"customer_base","label":"Customer base","shape":"text","content":"International travellers, business customers, retailers, hospitality venues and partners in the travel, finance and foreign-exchange sectors.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"icp","label":"Ideal customer profile","shape":"text","content":"International travellers needing foreign currency or travel payment services; businesses making international transfers and payments; and retailers, hospitality venues, airports and other travel-related organizations serving international customers.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"use_cases","label":"Use cases","shape":"text","content":"Ordering foreign currency online for home delivery, Post Office delivery or branch collection\nExchanging currencies at airport and city-centre bureaus\nSending and receiving international money transfers\nMaking international business payments and foreign exchange transfers\nUsing a multi-currency card for secure payments worldwide\nReceiving tax-free shopping refunds\nAccessing cash through ATMs and credit card cash advances\nManaging cash for retail and hospitality businesses","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"},{"key":"customer_outcomes","label":"Customer outcomes","shape":"text","content":"Convenient access to 60+ foreign currencies through branches and online services\n0% online commission and competitive exchange rates\nBranch collection at strategically located airports and city centres\nInternational transfers available in 140+ currencies across 200 territories and countries through Convera\nSecure worldwide payments using a multi-currency card\nAccess to multiple payment, refund and cash-management services\nSupport for retailers seeking additional sales from international shoppers","source_type":"1p_website","source_label":"Brand's website","source_url":"https://corp.changegroup.com","updated_at":"2026-11-06T22:24:02.087455+00:00"}]}],"last_refreshed_at":"2026-11-06T22:24:02.591878+00:00","last_changed_at":"2026-11-06T22:24:02.680865+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=ba0e465b-ae4c-41dd-83fb-1b1754fea430"}