# Chatwoot > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 4, 2026. > Chatwoot is a modern customer support tool offering an AI assistant, omnichannel support desk, and knowledge base to provide seamless customer support all in one place. It is proudly open-source and can be self-hosted. - Business Profile: https://optimly.ai/brand/chatwoot - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://chatwoot.com/ - Logo: https://logo.clearbit.com/chatwoot.com - Slug: chatwoot - Brand Authority Index tier: Emerging - Category: AI Customer Service Automation Platforms - Last Analyzed: September 4, 2026 --- ## Full Details / RAG Data ### Overview Chatwoot has a Business Profile in the Optimly AI Brand Index. Chatwoot is a modern customer support tool offering an AI assistant, omnichannel support desk, and knowledge base to provide seamless customer support all in one place. It is proudly open-source and can be self-hosted. ### Metadata | Field | Value | |--------------|-------| | Name | Chatwoot | | Slug | chatwoot | | URL | https://optimly.ai/brand/chatwoot | | Logo | https://logo.clearbit.com/chatwoot.com | | Brand Authority Index tier | Emerging | | Category | AI Customer Service Automation Platforms | | Last Analyzed | September 4, 2026 | | Last Updated | 2026-09-20T14:38:52.779Z | ### Links - Canonical page: https://optimly.ai/brand/chatwoot - Official website: https://chatwoot.com/ - Publisher: https://optimly.ai - Dataset: https://optimly.ai/brand - JSON endpoint: /brand/chatwoot.json - LLMs.txt: /brand/chatwoot/llms.txt