# Chatwoot > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 4, 2026. > Chatwoot is a modern customer support tool offering an AI assistant, omnichannel support desk, and knowledge base to provide seamless customer support all in one place. It is proudly open-source and can be self-hosted. - Business Profile: https://optimly.ai/brand/chatwoot - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://chatwoot.com/ - Logo: https://logo.clearbit.com/chatwoot.com - Slug: chatwoot - Brand Authority Index tier: Emerging - Category: AI Customer Service Automation Platforms - Last Analyzed: September 4, 2026