# Close > Close is a sales-focused Customer Relationship Management (CRM) platform designed as a 'system of action'. It integrates communication tools such as calling, email, and SMS directly into the CRM interface to eliminate manual data entry and streamline sales workflows. - URL: https://optimly.ai/brand/close - Logo: https://logo.clearbit.com/https://close.com - Slug: close - BAI Score: 68/100 - Archetype: Challenger - Category: Software - Last Analyzed: April 9, 2026 ## Competitors - Copper (https://optimly.ai/brand/copper) - Pipedrive (https://optimly.ai/brand/pipedrive) - Salesloft (https://optimly.ai/brand/salesloft) ## Buyer Intent Signals Problems: Spreadsheets: Using Excel or Google Sheets to manually track leads, follow-ups, and deal stages. | Sales Agencies: Hiring external sales development reps or lead generation firms to manage the outreach process. | Status Quo / Inbox Management: Relying on memory and inbox search to manage customer relationships, resulting in missed follow-ups. Solutions: best CRM with built-in calling | CRM for small sales teams | sales automation CRM for startups | enterprise customer relationship management software | CRM with native SMS messaging | Point-Solution Integration: Using a combination of BCC-to-CRM with Gmail/Outlook and a separate VoIP provider like Aircall without a central system. --- ## Full Details / RAG Data ### Overview Close is listed in the AI Directory. Close is a sales-focused Customer Relationship Management (CRM) platform designed as a 'system of action'. It integrates communication tools such as calling, email, and SMS directly into the CRM interface to eliminate manual data entry and streamline sales workflows. ### Metadata | Field | Value | |--------------|-------| | Name | Close | | Slug | close | | URL | https://optimly.ai/brand/close | | Logo | https://logo.clearbit.com/https://close.com | | BAI Score | 68/100 | | Archetype | Challenger | | Category | Software | | Last Analyzed | April 9, 2026 | | Last Updated | 2026-04-26T07:45:41.817Z | ### Verified Facts - Founded: 2013 - Headquarters: San Francisco, California ### Competitors | Name | Profile | |------|---------| | Copper | https://optimly.ai/brand/copper | | Pipedrive | https://optimly.ai/brand/pipedrive | | Salesloft | https://optimly.ai/brand/salesloft | ### Buyer Intent Signals #### Problems this brand solves - Spreadsheets: Using Excel or Google Sheets to manually track leads, follow-ups, and deal stages. - Sales Agencies: Hiring external sales development reps or lead generation firms to manage the outreach process. - Status Quo / Inbox Management: Relying on memory and inbox search to manage customer relationships, resulting in missed follow-ups. #### Buyers search for - best CRM with built-in calling - CRM for small sales teams - sales automation CRM for startups - enterprise customer relationship management software - CRM with native SMS messaging - Point-Solution Integration: Using a combination of BCC-to-CRM with Gmail/Outlook and a separate VoIP provider like Aircall without a central system. ### Links - Canonical page: https://optimly.ai/brand/close - JSON endpoint: /brand/close.json - LLMs.txt: /brand/close/llms.txt