{
  "slug": "connectwise-screenconnect-manage",
  "name": "ConnectWise",
  "description": "ConnectWise provides a comprehensive suite of software solutions designed for technology solution providers and managed service providers (MSPs), encompassing professional services automation (PSA), remote monitoring and management (RMM), data backup and disaster recovery (BDR), and cybersecurity.",
  "url": "https://optimly.ai/brand/connectwise-screenconnect-manage",
  "websiteUrl": null,
  "logoUrl": "https://logo.clearbit.com/https://home.connectwise.com/",
  "baiScore": 28,
  "bai_tier_status": "active",
  "bai_score_status": "active",
  "archetype": "Incumbent",
  "archetype_status": "active",
  "category": "Software",
  "categorySlug": null,
  "keyFacts": [],
  "aiReadiness": [],
  "competitors": [],
  "competitorsProse": null,
  "inboundCompetitors": [],
  "aiAlternatives": [],
  "parentBrand": null,
  "subBrands": [],
  "updatedAt": "2026-07-19T00:02:58.491Z",
  "verifiedVitals": {
    "website": "https://www.connectwise.com",
    "founded": "1982",
    "headquarters": "Tampa, Florida, USA",
    "pricing_model": "Subscription-based, tiered licensing",
    "core_products": "Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Cybersecurity solutions",
    "key_differentiator": "Comprehensive, integrated platform that enables MSPs to manage their entire business operations from a single pane of glass.",
    "target_markets": "Managed Service Providers (MSPs), IT Solution Providers, Technology Businesses",
    "employee_count": "2000+",
    "funding_stage": "Private Equity (Thoma Bravo)",
    "subcategory": "IT Management"
  },
  "intentTags": {
    "problemIntents": [
      "In-house IT Management: Managing IT infrastructure, support, and services manually without dedicated software, often leading to inefficiencies and higher operational costs.",
      "Outsourced IT Support: Hiring a third-party IT support agency or a different MSP to handle all IT needs, rather than using a platform to manage internal or client IT.",
      "Reactive IT Management: Addressing IT issues only as they arise, without proactive monitoring, management, or automation, resulting in frequent outages and poor service delivery."
    ],
    "solutionIntents": [
      "ConnectWise login",
      "ConnectWise homepage",
      "ConnectWise IT solutions",
      "Disparate IT Tools: Using multiple, disconnected point solutions for different IT functions (e.g., one tool for RMM, another for ticketing, another for accounting) instead of an integrated platform."
    ],
    "evaluationIntents": []
  },
  "timestamp": 1784918542120
}