# Desk365

> Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 6, 2026.

> Desk365 is an AI-powered helpdesk and IT Service Management (ITSM) platform designed for teams of all sizes, offering a unified workspace for customer support and IT operations, including ticketing, asset management, and deep integration with Microsoft Teams and the Microsoft 365 ecosystem. It aims to be a simpler, more affordable, and cleaner alternative to complex solutions for teams that have outgrown basic ticketing.

- Business Profile: https://optimly.ai/brand/desk365
- Publisher: Optimly (https://optimly.ai)
- Dataset: Optimly AI Brand Index (https://optimly.ai/brand)
- Official website: https://desk365.io/
- Logo: https://logo.clearbit.com/desk365.io
- Slug: desk365
- Brand Authority Index tier: Emerging
- Category: IT & Customer Service Management Platforms
- Last Analyzed: September 6, 2026
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## Full Details / RAG Data
### Overview
Desk365 has a Business Profile in the Optimly AI Brand Index.
Desk365 is an AI-powered helpdesk and IT Service Management (ITSM) platform designed for teams of all sizes, offering a unified workspace for customer support and IT operations, including ticketing, asset management, and deep integration with Microsoft Teams and the Microsoft 365 ecosystem. It aims to be a simpler, more affordable, and cleaner alternative to complex solutions for teams that have outgrown basic ticketing.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Desk365 |
| Slug         | desk365 |
| URL          | https://optimly.ai/brand/desk365 |
| Logo         | https://logo.clearbit.com/desk365.io |
| Brand Authority Index tier | Emerging |
| Category     | IT & Customer Service Management Platforms |
| Last Analyzed | September 6, 2026 |
| Last Updated | 2026-09-21T04:47:17.695Z |
### Links
- Canonical page: https://optimly.ai/brand/desk365
- Official website: https://desk365.io/
- Publisher: https://optimly.ai
- Dataset: https://optimly.ai/brand
- JSON endpoint: /brand/desk365.json
- LLMs.txt: /brand/desk365/llms.txt