# Desk365

> Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 6, 2026.

> Desk365 is an AI-powered helpdesk and IT Service Management (ITSM) platform designed for teams of all sizes, offering a unified workspace for customer support and IT operations, including ticketing, asset management, and deep integration with Microsoft Teams and the Microsoft 365 ecosystem. It aims to be a simpler, more affordable, and cleaner alternative to complex solutions for teams that have outgrown basic ticketing.

- Business Profile: https://optimly.ai/brand/desk365
- Publisher: Optimly (https://optimly.ai)
- Dataset: Optimly AI Brand Index (https://optimly.ai/brand)
- Official website: https://desk365.io/
- Logo: https://logo.clearbit.com/desk365.io
- Slug: desk365
- Brand Authority Index tier: Emerging
- Category: IT & Customer Service Management Platforms
- Last Analyzed: September 6, 2026