{"name":"Diana Information","domain":"diana.co.th","url":"https://optimly.ai/brand/diana-information","is_claimed":false,"categories":["retail-ecommerce"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Diana is a department store and retail business with physical shopping, online shopping, promotions, brand shops, customer services, and a D-Card membership program.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"description","label":"Description","shape":"text","content":"Diana Department Store operates retail and online shopping services, featuring brand and shop listings, promotions, D-Card membership, delivery and payment information, product returns, rental space, and customer support.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"}]},{"header":"Identity","sections":[{"key":"website","label":"Website","shape":"text","content":"https://diana.co.th","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"voice_tone","label":"Voice & tone","shape":"text","content":"Informational, promotional, and customer-service oriented.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"headquarters","label":"Headquarters","shape":"text","content":"Hat Yai, Songkhla, Thailand","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"}]},{"header":"Offerings","sections":[{"key":"problem_solved","label":"Problem solved","shape":"text","content":"Provides customers with access to department-store retail shopping, online shopping, promotions, loyalty benefits, delivery and payment support, and product-return services.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Department store retail\nOnline shopping\nBrand and shop listings\nPromotions and news communication\nD-Card membership and points collection\nProduct delivery and payment support\nProduct returns and exchanges\nRental space","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"products","label":"Products / SKUs","shape":"text","content":"Department store retail offerings\nOnline shopping through Diana Shopping Online\nD-Card membership program\nPromotions\nRental space","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Retail and department stores","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"customer_base","label":"Customer base","shape":"text","content":"Retail shoppers and online shopping customers; D-Card members.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"use_cases","label":"Use cases","shape":"text","content":"Shopping at a department store\nShopping through Diana Shopping Online\nJoining the D-Card membership program and collecting points\nAccessing retail promotions\nRequesting product delivery and payment support\nReturning or exchanging eligible online purchases\nEnquiring about rental space","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"},{"key":"customer_outcomes","label":"Customer outcomes","shape":"text","content":"Access to department-store and online retail shopping\nAbility to use D-Card membership benefits and collect points\nAccess to product delivery, payment, and return support","source_type":"1p_website","source_label":"Brand's website","source_url":"https://diana.co.th","updated_at":"2026-11-08T02:39:04.245984+00:00"}]}],"last_refreshed_at":"2026-11-08T02:39:04.252636+00:00","last_changed_at":"2026-11-08T02:39:04.262037+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=205dc735-8561-4cdc-b459-72083baf1ae3"}