{"name":"Engageware Formerly Timetrade","domain":"engageware.com","url":"https://optimly.ai/brand/engageware-formerly-timetrade","is_claimed":false,"categories":["collaboration-productivity","customer-support-cx-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"The only platform that combines enterprise-grade scheduling with banking-specific knowledge management to ensure consistent customer experiences across all channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Engageware is a provider of customer engagement solutions that combine enterprise-grade appointment scheduling with knowledge management and self-service tools. The company primarily serves financial institutions, helping banks and credit unions manage customer interactions across digital and physical channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Appointment Scheduling\nKnowledge Management\nEmployee Enablement\nCustomer Self-Service","source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Enterprise/Custom","source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Banks, Credit Unions, Large Retailers, Healthcare Providers","source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Coconut Software"},{"url":null,"name":"Calendly (Enterprise)"},{"url":null,"name":"Salesforce Scheduler"},{"url":null,"name":"JRNI"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://engageware.com","updated_at":"2026-10-04T00:04:25.382000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:25.382000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=engageware-formerly-timetrade"}