# Elpedison (EPI)

> Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed August 9, 2026.

> Elpedison was a significant electricity provider in Greece, offering various energy services to residential and business customers. The company was rebranded as Enerwave in 2025 following its full integration into the HELLENiQ ENERGY Group. It provides customer support for accounts, contracts, invoices, technical assistance, and offers renewable energy solutions like photovoltaic systems.

- Business Profile: https://optimly.ai/brand/epi-elpedison
- Publisher: Optimly (https://optimly.ai)
- Dataset: Optimly AI Brand Index (https://optimly.ai/brand)
- Official website: https://selectra.gr/
- Logo: https://logo.clearbit.com/selectra.gr
- Slug: epi-elpedison
- Brand Authority Index tier: Emerging
- Archetype: Incumbent
- Category: Energy Provider
- Last Analyzed: August 9, 2026

## Buyer Intent Signals
Problems: Human Customer Service Agents: Relying solely on human agents to handle all customer inquiries, complaints, and support requests via phone, email, and chat, without significant AI augmentation. | Outsourced Call Center Agency: Contracting a third-party call center to manage customer service operations, which may use their own tools but typically involves human-centric processes. | Maintain Current Customer Service: Continue operating customer service with existing tools and processes, accepting current levels of efficiency and customer satisfaction without investing in new AI o
Solutions: Elpedison customer service phone | Enerwave contact details | Elpedison name change | How to complain to Enerwave | Enerwave PowerGreen Net Billing | Advanced CRM System: Implementing a sophisticated Customer Relationship Management system to streamline agent workflows, manage customer data, and track interactions, improving efficiency without nece
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## Full Details / RAG Data
### Overview
Elpedison (EPI) has a Business Profile in the Optimly AI Brand Index.
Elpedison was a significant electricity provider in Greece, offering various energy services to residential and business customers. The company was rebranded as Enerwave in 2025 following its full integration into the HELLENiQ ENERGY Group. It provides customer support for accounts, contracts, invoices, technical assistance, and offers renewable energy solutions like photovoltaic systems.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Elpedison (EPI) |
| Slug         | epi-elpedison |
| URL          | https://optimly.ai/brand/epi-elpedison |
| Logo         | https://logo.clearbit.com/selectra.gr |
| Brand Authority Index tier | Emerging |
| Archetype    | Incumbent |
| Category     | Energy Provider |
| Last Analyzed | August 9, 2026 |
| Last Updated | 2026-08-13T11:18:49.311Z |
### Verified Facts
- Founded: Not specified in the provided context
- Headquarters: Fragokklisias 6, 15125 Marousi, Athens, Greece
### Buyer Intent Signals
#### Problems this brand solves
- Human Customer Service Agents: Relying solely on human agents to handle all customer inquiries, complaints, and support requests via phone, email, and chat, without significant AI augmentation.
- Outsourced Call Center Agency: Contracting a third-party call center to manage customer service operations, which may use their own tools but typically involves human-centric processes.
- Maintain Current Customer Service: Continue operating customer service with existing tools and processes, accepting current levels of efficiency and customer satisfaction without investing in new AI o
#### Buyers search for
- Elpedison customer service phone
- Enerwave contact details
- Elpedison name change
- How to complain to Enerwave
- Enerwave PowerGreen Net Billing
- Advanced CRM System: Implementing a sophisticated Customer Relationship Management system to streamline agent workflows, manage customer data, and track interactions, improving efficiency without nece
### Links
- Canonical page: https://optimly.ai/brand/epi-elpedison
- Official website: https://selectra.gr/
- Publisher: https://optimly.ai
- Dataset: https://optimly.ai/brand
- JSON endpoint: /brand/epi-elpedison.json
- LLMs.txt: /brand/epi-elpedison/llms.txt