{
  "slug": "fastcall",
  "name": "Fastcall",
  "description": "Fastcall is a Salesforce-native communications platform offering voice, messaging, and auto-logging for mobile and desktop, ensuring every conversation is captured and every insight discovered within Salesforce for enhanced sales and service operations.",
  "url": "https://optimly.ai/brand/fastcall",
  "websiteUrl": "https://fastcall.com/",
  "logoUrl": "https://logo.clearbit.com/fastcall.com",
  "baiScore": 55.8,
  "bai_tier_status": "active",
  "bai_score_status": "active",
  "archetype": null,
  "archetype_status": "active",
  "category": "Contact Center as a Service (CCaaS) Platforms",
  "categorySlug": null,
  "keyFacts": [],
  "aiReadiness": [],
  "competitors": [],
  "competitorsProse": null,
  "inboundCompetitors": [],
  "aiAlternatives": [],
  "parentBrand": null,
  "subBrands": [],
  "updatedAt": "2026-09-07T17:34:16.999Z",
  "verifiedVitals": {
    "website": "https://fastcall.com",
    "category": "Salesforce Communications Platform",
    "what_it_does": "Fastcall is a Salesforce-native communications platform that provides voice (inbound/outbound calls, conference calls, video & screenshare), messaging (SMS/MMS, WhatsApp, RCS, group MMS chat), and auto-logging capabilities within Salesforce for both mobile and desktop. It integrates with various Salesforce features like Einstein Conversation Insights, Einstein Generative AI, Einstein Bots, Sales Engagement, and Omni-Channel to enhance customer interactions, automate workflows, and provide insights.",
    "primary_audience": "Mobile teams, sales teams, and customer service teams using Salesforce, particularly businesses looking to integrate a business phone system into their Salesforce platform.",
    "core_product": "Fastcall is an all-in-one Salesforce-native CTI (Computer Telephony Integration) solution that offers voice, messaging, and auto-logging within Salesforce.",
    "pricing_model": {
      "kind": "subscription",
      "detail": "Fastcall offers various subscription plans (Essential, Pro, Custom, Call Logger, Sales, Sales+) with per-user, per-month pricing, billed monthly or annually. Prices range from $10 to $60 per user per month, depending on the plan and number of users. There are also additional usage fees for phone calls, minutes, and SMS, which are billed separately through a Twilio subaccount. Free trials are available."
    },
    "named_competitors": [
      "Sales Dialer",
      "Service Cloud Voice + 3rd party telephony provider (e.g. Amazon Connect)"
    ]
  },
  "intentTags": null,
  "businessProfileClaims": [],
  "timestamp": 1789858536286
}