{
  "slug": "feedbacklink",
  "name": "Feedbacklink",
  "description": "Feedbacklink is an all-in-one platform that helps businesses collect customer feedback, generate online reviews, gather video and text testimonials, and implement customer referral programs. It routes unhappy customers' complaints privately and showcases positive social proof on websites to improve conversion rates.",
  "url": "https://optimly.ai/brand/feedbacklink",
  "websiteUrl": "https://feedback.link/",
  "logoUrl": "https://logo.clearbit.com/feedback.link",
  "baiScore": 57.5,
  "bai_tier_status": "active",
  "bai_score_status": "active",
  "archetype": null,
  "archetype_status": "active",
  "category": "Online Review & Reputation Management Platforms",
  "categorySlug": null,
  "keyFacts": [],
  "aiReadiness": [],
  "competitors": [],
  "competitorsProse": null,
  "inboundCompetitors": [],
  "aiAlternatives": [],
  "parentBrand": null,
  "subBrands": [],
  "updatedAt": "2026-09-07T17:58:39.094Z",
  "verifiedVitals": {
    "website": "https://feedback.link",
    "category": "Customer feedback and reputation management platform",
    "what_it_does": "Feedbacklink helps businesses collect customer feedback, generate online reviews, gather video and text testimonials, manage customer referrals, and display social proof widgets on their websites. It also allows businesses to calculate their Net Promoter Score® and route unhappy customer complaints privately.",
    "primary_audience": "Businesses",
    "core_product": "A unified platform for customer feedback, referrals, reviews, and testimonials, accessible via a unique Feedback Link™ and various integration methods.",
    "pricing_model": {
      "kind": "freemium",
      "detail": "Offers a free plan, with paid subscription tiers starting from $9/month for 'Learn', $29/month for 'Growth', and $79/month for 'Engage'. All plans include unlimited survey questions, brand customization, and the customer referral program."
    }
  },
  "intentTags": null,
  "businessProfileClaims": [],
  "timestamp": 1789881617688
}