# Feedbacklink > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 7, 2026. > Feedbacklink is an all-in-one platform that helps businesses collect customer feedback, generate online reviews, gather video and text testimonials, and implement customer referral programs. It routes unhappy customers' complaints privately and showcases positive social proof on websites to improve conversion rates. - Business Profile: https://optimly.ai/brand/feedbacklink - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://feedback.link/ - Logo: https://logo.clearbit.com/feedback.link - Slug: feedbacklink - Brand Authority Index tier: Emerging - Category: Online Review & Reputation Management Platforms - Last Analyzed: September 7, 2026