# First Alliance Bank > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/first-alliance-bank - **Dataset:** https://optimly.ai/brand/first-alliance-bank.json - **Markdown:** https://optimly.ai/brand/first-alliance-bank/llms.txt - **Official website:** https://firstalliancebankzambia.com - **Slug:** first-alliance-bank - **Categories:** fintech-financial-services ## Overview - **Tagline:** First Alliance Bank is a Zambia-based bank providing digital, personal, business, international banking, lending, cards, and account solutions. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Description:** First Alliance Bank offers digital banking and tailored financial solutions for individuals and businesses, including personal and business accounts, loans, cards, international banking, and business banking services. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 ## Identity - **Mission:** Providing tailored, quality, innovative and customer-centric financial solutions. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Founders & leadership:** Dr. Kuldip Paliwal is identified as Chief Executive Officer of First Alliance Bank Zambia. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Website:** https://firstalliancebankzambia.com Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Voice & tone:** Modern, supportive, customer-centric, accessible, and solution-oriented. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 ## Offerings - **Problem solved:** Helps individuals and businesses manage finances, access banking services digitally, obtain financing, make payments, and pursue financial goals with greater convenience and flexibility. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Core capabilities:** - Digital banking and online account management - Personal banking - Business banking - International banking - Loans and advances - Debit and credit card services - Savings, current, recurring deposit, and salary accounts - Foreign exchange services Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Products / SKUs:** - Personal banking accounts - Business banking solutions - International banking - Business loans - Mortgages and home loans - Personal loans - Loans and advances - Classic Debit Card Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 ## Audience - **Target industry:** Banking and financial services Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Customer base:** Individuals, personal banking customers, businesses, business owners, and small and medium enterprises (SMEs). Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Ideal customer profile:** Individuals and businesses in Zambia seeking digital banking, deposit accounts, payment cards, financing, international banking, or business financial management solutions. Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Use cases:** - Managing personal finances through digital banking - Opening and managing savings, current, salary, and deposit accounts - Making transfers and payments online - Requesting or blocking cards online - Obtaining personal loans for expenses such as education or weddings - Financing business expansion, equipment purchases, or working capital - Purchasing or building a home with mortgage financing - Managing business cash flow, expenses, and payments Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 - **Customer outcomes:** - 24/7 access to accounts and banking services - Convenient digital management of transfers, payments, loans, and cards - Flexible financing and repayment options - Support for business growth and working capital needs - Secure banking and transaction management - Greater convenience through online and branch-based service Source: Brand's website (https://firstalliancebankzambia.com) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.