# First Investment Bank > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/first-investment-bank - **Dataset:** https://optimly.ai/brand/first-investment-bank.json - **Markdown:** https://optimly.ai/brand/first-investment-bank/llms.txt - **Official website:** https://fibank.bg - **Slug:** first-investment-bank - **Categories:** fintech-financial-services ## Overview - **Tagline:** First Investment Bank (Fibank) is a Bulgarian bank offering personal banking, lending, cards, deposits, investments, insurance and digital banking services, alongside investment gold and silver products. Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Description:** First Investment Bank AD, operating under the Fibank brand, provides banking products and services including accounts, deposits, consumer and housing loans, debit and credit cards, remote banking, banking packages, insurance, investment services and currency exchange. Through its gold shop, Fibank also sells gold and silver coins, bars, medallions and collection series. Source: Brand's website (https://fibank.bg) · 2026-11-07 ## Identity - **Website:** https://fibank.bg Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Voice & tone:** Informative and promotional, with product-focused guidance and customer assistance through a virtual assistant. Source: Brand's website (https://fibank.bg) · 2026-11-07 ## Offerings - **Problem solved:** Helps individuals manage everyday banking, payments, savings, borrowing, investments, insurance and foreign-currency needs, while providing access to physical investment gold and silver products. Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Core capabilities:** - Personal banking accounts and banking packages - Consumer and housing loans - Debit and credit cards - Remote and mobile banking through My Fibank - Savings and deposit products - Investment services and trading access - Insurance products - Foreign-currency exchange Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Products / SKUs:** - Accounts - Banking packages - Consumer credit - Housing and mortgage credit - Visa Debit - Debit Mastercard - Debit Mastercard Platinum - Children’s and teen debit cards Source: Brand's website (https://fibank.bg) · 2026-11-07 ## Audience - **Target industry:** Banking and financial services Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Customer base:** Individuals, savers, borrowers, cardholders, investors and collectors of precious-metal products. Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Ideal customer profile:** Individuals seeking personal banking, borrowing, savings, investment, payment and precious-metals services in Bulgaria. Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Use cases:** - Opening and managing a bank account - Making contactless and mobile payments - Using remote and mobile banking - Saving through deposits - Financing a new home, renovation or other personal needs - Using debit and credit cards - Buying and selling investments - Exchanging foreign currency Source: Brand's website (https://fibank.bg) · 2026-11-07 - **Customer outcomes:** - Access to personal banking and payment services - Access to consumer and housing finance - Ability to save through deposit products - Ability to manage banking remotely through My Fibank - Access to investment and precious-metals products - Access to currency exchange services Source: Brand's website (https://fibank.bg) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.