# Included Health
> Included Health is an all-in-one digital health platform providing healthcare navigation, virtual care, claims support, and provider search tools. It aims to simplify the healthcare experience for members, specifically highlighted here for CalPERS PPO Plan Members in partnership with Blue Shield of California, through an easy-to-use mobile app.
- URL: https://optimly.ai/brand/includehealth
- Logo: https://logo.clearbit.com/https://includedhealth.com/microsite/calpers/
- Slug: includehealth
- BAI Score: 37/100
- Archetype: Challenger
- Category: Healthcare
- Last Analyzed: July 26, 2026
## Buyer Intent Signals
Problems: Traditional Healthcare Navigation: Members would manually research doctors, call health plan customer service for benefit explanations, and manage claims paperwork directly with providers and insurers | Employee Assistance Programs (EAPs) or Health Advocacy Services: Employers might offer EAPs or dedicated health advocacy services that provide some level of healthcare navigation and support, although | Status Quo (No Digital Platform): Members continue to navigate the healthcare system independently without digital assistance, potentially leading to higher costs, suboptimal care choices, and increas
Solutions: Included Health CalPERS benefits | Included Health virtual doctor | Included Health find a specialist | Included Health claims help | Individual Virtual Care and Search Tools: Using separate applications or services for virtual doctor visits (e.g., Doctor On Demand, Amwell), distinct online provider directories, and direct calls to