{
  "slug": "indellia",
  "name": "Indellia",
  "description": "Indellia is an Agentic Voice of Customer (VoC) platform that aggregates and analyzes product feedback from various retail channels (e.g., Amazon, Walmart, Best Buy), support tickets, returns, and surveys. It links every piece of feedback to specific SKUs using AI agents to help consumer brands turn insights into decisions.",
  "url": "https://optimly.ai/brand/indellia",
  "websiteUrl": "https://indellia.com/",
  "logoUrl": "https://logo.clearbit.com/indellia.com",
  "baiScore": 57.5,
  "bai_tier_status": "active",
  "bai_score_status": "active",
  "archetype": null,
  "archetype_status": "active",
  "category": "AI Product Feedback Analytics Platforms",
  "categorySlug": null,
  "keyFacts": [],
  "aiReadiness": [],
  "competitors": [],
  "competitorsProse": null,
  "inboundCompetitors": [],
  "aiAlternatives": [],
  "parentBrand": null,
  "subBrands": [],
  "updatedAt": "2026-09-10T02:03:14.558Z",
  "verifiedVitals": {
    "website": "https://indellia.com",
    "category": "Voice of Customer (VoC) Platform",
    "what_it_does": "Indellia is an Agentic VoC Platform that aggregates product feedback from various retail channels, support tickets, returns, and surveys. It uses named AI agents to link every piece of feedback to specific SKUs, analyze it, detect anomalies, and generate responses, helping consumer brands turn feedback into decisions.",
    "primary_audience": "Consumer Brands",
    "core_product": "The Agentic VoC Platform, which includes agents like Theme Agent, Anomaly Agent, indelliaGPT™, SKU Agent, Defect Agent, Response Agent, and the Indellia MCP Server.",
    "pricing_model": {
      "kind": "subscription",
      "detail": "Indellia offers two subscription plans: SME at $495/month for teams under 100 employees and Mid-Market at $1,995/month for teams of 100+ employees. Both plans include unlimited users and unmetered data, with a free trial available."
    },
    "parent_ownership": null
  },
  "intentTags": null,
  "businessProfileClaims": [],
  "timestamp": 1789862491969
}