# Jugl > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 11, 2026. > Jugl provides an AI-powered customer support platform that pairs AI agents with human agents to handle customer conversations. The AI offers instant answers, recovers abandoned carts, and follows up on leads, seamlessly handing off to human agents for complex issues requiring empathy or nuanced understanding. It aims to automate routine tasks while empowering humans for critical interactions. - Business Profile: https://optimly.ai/brand/jugl - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://jugl.com/ - Logo: https://logo.clearbit.com/jugl.com - Slug: jugl - Brand Authority Index tier: Emerging - Category: AI Customer Service Automation Platforms - Last Analyzed: September 11, 2026