# Khoros
> Khoros is a global leader in digital customer engagement software, providing a unified platform for social media marketing, online community management, and digital customer service. The company enables enterprise brands to manage their digital interactions across multiple channels, including social networks, messaging apps, and branded forums.
- URL: https://optimly.ai/brand/khoros
- Slug: khoros
- BAI Score: 84/100
- Archetype: Challenger
- Category: Enterprise Software
- Last Analyzed: April 9, 2026
- Part of: Thoma Bravo (https://optimly.ai/brand/thoma-bravo)
## Competitors
- Higher Logic (https://optimly.ai/brand/higher-logic)
- Sprinklr (https://optimly.ai/brand/sprinklr)
- Sprout Social (https://optimly.ai/brand/sprout-social)
## Also Referenced By
- Hootsuite Enterprise (https://optimly.ai/brand/hootsuite-enterprise)
- Community Forums (https://optimly.ai/brand/community-forums)
- Discourse (https://optimly.ai/brand/discourse)
## Buyer Intent Signals
Problems: Manual Social & Community Management: Internal community managers and support staff manually moderating forums and social channels using native platform tools. | Social Media Agencies: Hiring specialized digital agencies to manage social engagement and online community moderation.
Solutions: enterprise social media management software | branded online community platforms for businesses | digital customer engagement solutions | AI-powered contact center software for social media | social care software for enterprise brands | generative AI customer engagement platform | Point-Solution Social Tools: Using basic social media scheduling and monitoring tools that lack enterprise-grade governance or community forum capabilities.