# MedExpress > MedExpress was an urgent care provider whose locations have mostly closed. Its medical records for most former locations are now managed by Optum, who acquired MedExpress in 2015. Some locations in Pennsylvania, Virginia, and West Virginia operate under new ownership by GoHealth Urgent Care. - URL: https://optimly.ai/brand/medexpress - Logo: https://logo.clearbit.com/https://medexpress.com - Slug: medexpress - BAI Score: 45/100 - Archetype: Misread - Category: Healthcare - Last Analyzed: August 2, 2026 ## Buyer Intent Signals Problems: Requesting records via mail: Patients could traditionally send physical letters or faxes to request medical records. | Medical records service/agent: A third-party service or legal representative could manage the process of obtaining medical records on behalf of a patient. | Not accessing records: A patient might choose not to request their medical records, or might be unaware they can. Solutions: MedExpress medical records | Is MedExpress still open | MedExpress urgent care