# Minerva Cq > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 12, 2026. > Minerva CQ offers an AI copilot that provides real-time guidance to customer service agents and field technicians during conversations. It enhances customer interactions by offering adaptive workflows, dialogue suggestions, behavioral cues, and knowledge surfacing, aiming to improve efficiency, resolution rates, and overall experience. - Business Profile: https://optimly.ai/brand/minerva-cq - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://minervacq.com/ - Logo: https://logo.clearbit.com/minervacq.com - Slug: minerva-cq - Brand Authority Index tier: Emerging - Category: AI Customer Support Software - Last Analyzed: September 12, 2026