# National Grid PLC > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed August 9, 2026. > National Grid PLC is an energy company providing electricity and natural gas services to homes and businesses. They offer programs and services for managing energy bills, reporting outages, starting/stopping service, and promoting energy savings, primarily serving Massachusetts and New York. - Business Profile: https://optimly.ai/brand/national-grid-plc - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://nationalgridus.com/ - Logo: https://logo.clearbit.com/nationalgridus.com - Slug: national-grid-plc - Brand Authority Index tier: Emerging - Archetype: Incumbent - Category: Utility - Last Analyzed: August 9, 2026 ## Buyer Intent Signals Problems: National Grid power outage report | Manual Energy Management: Manually monitoring energy usage and adjusting behaviors without leveraging National Grid's programs or smart devices. | Passive Utility Usage: Not engaging with energy-saving programs, online account management, or digital tools offered by the utility. Solutions: National Grid bill pay Massachusetts | National Grid energy saving programs | National Grid move service | National Grid customer service NY | Third-party Energy Monitors: Using independent smart home energy monitoring systems that are not integrated with National Grid's 'ConnectedSolutions' program.