# Oracle Unity > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed August 9, 2026. > Oracle Unity is a Customer Data Platform that creates a single, dynamic view of each customer in real time. With built-in AI and machine learning, it unifies data from all sources, applies intelligence, and activates insights to improve the B2B and B2C customer experience across marketing, sales, service, and commerce. - Business Profile: https://optimly.ai/brand/oracle-unity - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://docs.oracle.com/ - Logo: https://logo.clearbit.com/docs.oracle.com - Slug: oracle-unity - Brand Authority Index tier: Emerging - Archetype: Incumbent - Category: Customer Data Platform (CDP) - Last Analyzed: August 9, 2026 ## Buyer Intent Signals Problems: Manual Data Aggregation & Spreadsheet Management: Businesses could manually gather customer data from various sources (CRM, ERP, web analytics, spreadsheets) and attempt to consolidate it using tools | Marketing & Data Analytics Agencies: Companies might outsource their customer data management, segmentation, and campaign personalization to specialized agencies. While this provides expertise, it can | Disconnected Customer Data Approach: Without a CDP, customer data remains siloed across different departments and systems. This leads to an inconsistent customer experience, generic marketing campaign Solutions: Oracle Unity | get started with Oracle Unity | getting started | Audience Segmentation | CRM + Basic Analytics Tools: Utilizing existing CRM systems (e.g., Salesforce Sales Cloud, HubSpot) for customer records combined with separate web analytics (e.g., Google Analytics) and marketing aut