{"name":"Pacific Coastal Airlines","domain":"pacificcoastal.com","url":"https://optimly.ai/brand/pacific-coastal-airlines","is_claimed":false,"categories":["travel-hospitality"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Privately owned British Columbia–based regional airline operating scheduled passenger flights, charter services, and cargo services across British Columbia and western Canada.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"description","label":"Description","shape":"text","content":"Pacific Coastal Airlines operates from Vancouver International Airport’s South Terminal and serves 19 airports across British Columbia. Its services include scheduled flights, QuikPass bulk-purchase travel accounts, personalized charter and group services, and cargo solutions.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"}]},{"header":"Identity","sections":[{"key":"mission","label":"Mission","shape":"text","content":"To earn and retain customer loyalty by delivering top quality service and an exceptional travel experience.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"leadership","label":"Founders & leadership","shape":"text","content":"Quentin Smith, President; Zahra Kawa, Chief Financial Officer and Executive Vice President, Corporate Development; Darcy Coonfer, Vice President, Operations. The airline was founded by Daryl Smith, with his son Quentin Smith continuing the legacy.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"website","label":"Website","shape":"text","content":"https://pacificcoastal.com","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"voice_tone","label":"Voice & tone","shape":"text","content":"People-first, customer-focused, community-oriented, and service-led.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"founded","label":"Founded","shape":"text","content":"Founded by Daryl Smith nearly forty years ago.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"headquarters","label":"Headquarters","shape":"text","content":"Vancouver International Airport’s South Terminal, British Columbia, Canada.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"parent_ownership","label":"Parent ownership","shape":"text","content":"Privately owned.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"}]},{"header":"Offerings","sections":[{"key":"problem_solved","label":"Problem solved","shape":"text","content":"Connects communities across British Columbia through regional air travel and provides charter and cargo transportation for business, leisure, and logistical needs.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Scheduled regional passenger air service\nCharter and group flight services across British Columbia and western Canada\nCargo transportation with Guaranteed Cargo, Priority Cargo, and Standby Cargo options\nEnvelope and small-package cargo services\nQuikPass bulk-purchase travel accounts\nOnline booking, check-in, reservation management, and flight status services\nPartnership flights operated on behalf of WestJet through WestJet Link","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"products","label":"Products / SKUs","shape":"text","content":"Scheduled passenger flights\nQuikPass Encore\nQuikPass Classic\nPersonalized charter services\nGroup travel services\nGuaranteed Cargo\nPriority Cargo\nStandby Cargo","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Scheduled fares and special offers are available through the booking platform. QuikPass minimum deposits are $2,000 for Encore and $1,500 for Classic. Cargo Envelope Service is $26.25 CAD including GST, and Small Package Service is $31.50 CAD including GST. Guaranteed Cargo and charter pricing varies by route or quotation.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Regional aviation, passenger air travel, charter aviation, and air cargo transportation.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"customer_base","label":"Customer base","shape":"text","content":"Passengers traveling within British Columbia, businesses and individuals shipping cargo, charter and group-travel customers, and communities served by regional air routes.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"icp","label":"Ideal customer profile","shape":"text","content":"Travelers needing regional air service within British Columbia; businesses and individuals requiring time-sensitive or flexible cargo transportation; and organizations or groups seeking charter flights across British Columbia and western Canada.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"use_cases","label":"Use cases","shape":"text","content":"Booking scheduled regional flights between British Columbia destinations\nTraveling for work, family visits, or leisure\nPurchasing bulk travel through QuikPass\nArranging personalized business or leisure charter flights\nBooking group travel\nShipping time-critical goods with Guaranteed Cargo\nShipping flexible, fast-moving goods with Priority Cargo\nShipping non-urgent goods on a space-available basis with Standby Cargo","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"},{"key":"customer_outcomes","label":"Customer outcomes","shape":"text","content":"Access to scheduled air service connecting 19 airports across British Columbia\nRegional connections between smaller communities and larger hubs\nConfirmed cargo space and prioritized handling for time-critical shipments\nFlexible and cost-effective cargo options for less urgent shipments\nBulk-travel benefits including priority boarding, priority travel protections, online account management, and checked-bag allowances\nTravel support through online booking, check-in, reservation management, and flight-status tools","source_type":"1p_website","source_label":"Brand's website","source_url":"https://pacificcoastal.com","updated_at":"2026-11-07T05:19:13.090618+00:00"}]}],"last_refreshed_at":"2026-11-07T05:19:13.630065+00:00","last_changed_at":"2026-11-07T05:19:13.707303+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=44aa0586-23df-4edd-95bb-1c4d7536ebfe"}