# Patelco Credit Union > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/patelco-credit-union - **Dataset:** https://optimly.ai/brand/patelco-credit-union.json - **Markdown:** https://optimly.ai/brand/patelco-credit-union/llms.txt - **Official website:** https://patelco.org - **Slug:** patelco-credit-union - **Categories:** fintech-financial-services ## Overview - **Tagline:** Patelco Credit Union is a member-owned, not-for-profit financial cooperative providing banking, lending, savings, investment, insurance, digital banking and financial education services. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Description:** Founded in 1936, Patelco Credit Union is a full-service, not-for-profit financial cooperative headquartered in Northern California. It serves more than 550,000 members, with 36 branches, digital and phone banking, over 30,000 ATMs and 6,000+ shared branches nationwide. Source: Brand's website (https://patelco.org) · 2026-11-07 ## Identity - **Mission:** To build our members’ financial health and wellbeing. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Website:** https://patelco.org Source: Brand's website (https://patelco.org) · 2026-11-07 - **Voice & tone:** Member-first, personal, educational, supportive and community-oriented. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Founded:** 1936 Source: Brand's website (https://patelco.org) · 2026-11-07 - **Headquarters:** Northern California Source: Brand's website (https://patelco.org) · 2026-11-07 - **Parent ownership:** Member-owned, not-for-profit financial cooperative. Source: Brand's website (https://patelco.org) · 2026-11-07 ## Offerings - **Problem solved:** Patelco helps individuals and communities manage everyday finances, save and borrow, plan for the future, access financial guidance, and protect their accounts from fraud. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Core capabilities:** - Checking and savings accounts - Share certificates and money market accounts - Home loans, home equity loans and home equity lines of credit - Auto loans and personal loans - Credit cards - Retirement and IRA accounts - Investments and insurance through financial advisors - Online, mobile, phone and virtual banking Source: Brand's website (https://patelco.org) · 2026-11-07 - **Products / SKUs:** - Free Checking - Savings accounts - Money market accounts - Share certificates - IRAs - Home loans - Home equity loans - Home equity lines of credit Source: Brand's website (https://patelco.org) · 2026-11-07 ## Audience - **Target industry:** Financial services; credit unions and consumer banking. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Customer base:** Over 550,000 members nationwide, including individuals and families in Northern California, employees of more than 1,100 businesses, and eligible members connected through specified counties, cities, colleges, family or roommate relationships, or the Financial Fitness Association. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Ideal customer profile:** Individuals who live, work, attend school or worship in eligible Northern California areas; attend or graduated from specified colleges; have a Patelco member family member or roommate; work for a Patelco-sponsored company; or join the Financial Fitness Association. The credit union also serves people seeking personal banking, borrowing, saving, investing, financial advice and fraud protection. Source: Brand's website (https://patelco.org) · 2026-11-07 - **Use cases:** - Everyday checking and banking - Saving for emergencies, college, retirement or other goals - Buying a home or vehicle - Borrowing through personal loans, home equity products or credit cards - Managing debt and building credit - Investing and obtaining insurance guidance - Using digital, mobile, phone or virtual banking - Protecting accounts and responding to fraud Source: Brand's website (https://patelco.org) · 2026-11-07 - **Customer outcomes:** - Improved financial health, wellbeing and resiliency - Higher savings and access to better rates and fewer fees - 24/7 access to accounts through digital and physical banking channels - Personalized financial advice and guidance - Access to financial education and fraud-prevention resources - Enhanced account security and fraud monitoring - Support with recovering from unauthorized activity - Greater access to loans and credit-building solutions Source: Brand's website (https://patelco.org) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.