# Readingminds > Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04. - **Business Profile:** https://optimly.ai/brand/readingminds - **Dataset:** https://optimly.ai/brand/readingminds.json - **Markdown:** https://optimly.ai/brand/readingminds/llms.txt - **Official website:** https://readingminds.ai - **Slug:** readingminds - **Categories:** market-research ## Overview - **Tagline:** Utilizes AI voice to capture emotional signals and subtext ('the signals behind the answers') that traditional feedback methods miss, delivering actionable, cited insights within 48 hours. Features high completion rates (90%+) compared to surveys (15%), a privacy-first design (no permanent recordings stored), and the ability to trace every insight to an exact customer quote. Source: Brand's website (https://readingminds.ai) · 2026-10-04 - **Description:** ReadingMinds is an AI platform that conducts voice interviews with customers to detect emotional signals and provide deep, verifiable insights into customer sentiment, purchase motivations, and churn risk. It aims to replace traditional surveys and agency research with faster, more accurate, and privacy-first voice-based feedback, helping businesses understand why customers buy, stall, or churn. Source: Brand's website (https://readingminds.ai) · 2026-10-04 ## Offerings - **Core capabilities:** - Emma - an AI interviewer that conducts voice interviews and detects the ReadingMinds Expression Fingerprint™ to provide insights on customer sentiment - messaging effectiveness - deal stalls - and churn risk. Also includes free AI-powered tools like Positioning Analyzer - Use Case Detector - and Message/Market Fit Inspector. Source: Brand's website (https://readingminds.ai) · 2026-10-04 - **Pricing:** Freemium model with a free plan offering 50 interviews per month; details suggest paid tiers for higher usage or advanced features. Source: Brand's website (https://readingminds.ai) · 2026-10-04 ## Audience - **Target industry:** Marketing teams, sales teams, customer success teams, product marketing professionals, and C-suite executives in businesses seeking to optimize customer acquisition, retention, and messaging. Source: Brand's website (https://readingminds.ai) · 2026-10-04 ## Landscape - **Competitors:** - Typeform - SurveyMonkey - G2 - Trustpilot - App Store Source: Brand's website (https://readingminds.ai) · 2026-10-04 Page last updated 2026-10-17.