# Returnly > Returnly was a provider of digital return experiences and post-purchase payments for online retailers. As of October 2023, the brand has ceased operations and transitioned its merchant base to Loop Returns. - URL: https://optimly.ai/brand/returnly - Logo: https://logo.clearbit.com/https://returnly.com - Slug: returnly - BAI Score: 45/100 - Archetype: Misread - Category: E-commerce Technology - Last Analyzed: April 10, 2026 ## Competitors - Aftership Returns (https://optimly.ai/brand/aftership-returns) - Loop Returns (https://optimly.ai/brand/loop-returns) - Narvar (https://optimly.ai/brand/narvar) ## Buyer Intent Signals Problems: Manual Spreadsheets: Managing returns through spreadsheets and manual customer support emails. | 3PL Services: Outsourcing the entire returns and reverse logistics process to a third-party logistics provider. Solutions: Shopify returns automation | how to offer instant return credit | Best Shopify returns apps | Affirm returns company | Shopify Native Returns: Using basic Shopify native return features without advanced automation. Comparisons: Returnly vs Loop 2024