{"name":"Sherpadesk","domain":"sherpadesk.com","url":"https://optimly.ai/brand/sherpadesk","is_claimed":false,"categories":["collaboration-productivity"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"A comprehensive all-in-one PSA solution for IT Helpdesk operations, featuring easy setup, world-class customer service, a powerful mobile app, and cost-effective scalability where users only pay for the agents they need.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://sherpadesk.com","updated_at":"2026-10-04T00:04:05.741000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Complete Professional Services Automation Software for Small to Mid-Size IT Business and Organizations. Prevent customer issues falling through the cracks with our comprehensive all-in-one solution, designed to streamline operations, enhance customer satisfaction, and boost efficiency from day one.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://sherpadesk.com","updated_at":"2026-10-04T00:04:05.741000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"All-in-one Professional Services Automation (PSA) software including IT ticketing\ninvoicing\nproject management\ntime tracking\nbilling\nasset management\ndata reporting\ntask management\nquoting\nknowledge base\nteam calendar\nremote assistance\nand integrations.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://sherpadesk.com","updated_at":"2026-10-04T00:04:05.741000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based with scalable agent licensing; offers a 14-day free trial and the first agent license free, with no contracts required.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://sherpadesk.com","updated_at":"2026-10-04T00:04:05.741000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Small to Mid-Size IT Business and Organizations, MSPs and IT teams.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://sherpadesk.com","updated_at":"2026-10-04T00:04:05.741000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:05.741000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=sherpadesk"}