# Sherpadesk > Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04. - **Business Profile:** https://optimly.ai/brand/sherpadesk - **Dataset:** https://optimly.ai/brand/sherpadesk.json - **Markdown:** https://optimly.ai/brand/sherpadesk/llms.txt - **Official website:** https://sherpadesk.com - **Slug:** sherpadesk - **Categories:** collaboration-productivity ## Overview - **Tagline:** A comprehensive all-in-one PSA solution for IT Helpdesk operations, featuring easy setup, world-class customer service, a powerful mobile app, and cost-effective scalability where users only pay for the agents they need. Source: Brand's website (https://sherpadesk.com) · 2026-10-04 - **Description:** Complete Professional Services Automation Software for Small to Mid-Size IT Business and Organizations. Prevent customer issues falling through the cracks with our comprehensive all-in-one solution, designed to streamline operations, enhance customer satisfaction, and boost efficiency from day one. Source: Brand's website (https://sherpadesk.com) · 2026-10-04 ## Offerings - **Core capabilities:** - All-in-one Professional Services Automation (PSA) software including IT ticketing - invoicing - project management - time tracking - billing - asset management - data reporting - task management - quoting - knowledge base - team calendar - remote assistance - and integrations. Source: Brand's website (https://sherpadesk.com) · 2026-10-04 - **Pricing:** Subscription-based with scalable agent licensing; offers a 14-day free trial and the first agent license free, with no contracts required. Source: Brand's website (https://sherpadesk.com) · 2026-10-04 ## Audience - **Target industry:** Small to Mid-Size IT Business and Organizations, MSPs and IT teams. Source: Brand's website (https://sherpadesk.com) · 2026-10-04 Page last updated 2026-10-04.