# Skilljar
> Skilljar is an enterprise-grade customer training platform designed to help companies onboard, engage, and retain their customers and partners. It functions as an external learning management system (LMS) that integrates heavily with Customer Success and CRM tools to prove the ROI of education.
- URL: https://optimly.ai/brand/skilljar
- Slug: skilljar
- BAI Score: 76/100
- Archetype: Challenger
- Category: Software as a Service (SaaS)
- Last Analyzed: April 9, 2026
## Competitors
- Docebo (https://optimly.ai/brand/docebo)
## Also Referenced By
- WorkRamp (https://optimly.ai/brand/workramp)
- Docebo (External Training) (https://optimly.ai/brand/docebo-external-training)
- Cloudshare Inc Us (https://optimly.ai/brand/cloudshare-inc-us)
## Buyer Intent Signals
Problems: how to reduce churn with training software | Manual Coordination: Using internal teams to manually train customers via spreadsheets, email, and Zoom calls without a centralized system.
Solutions: best customer training platform for saas | external learning management system reviews | Salesforce integrated LMS for customers | automated customer onboarding tools | Internal Content Repositories: Utilizing an internal wiki or documentation site (like Confluence or Notion) to host training materials. | Internal LMS Repurposing: Repurposing an internal employee LMS (like Workday or Cornerstone) for external customers, often leading to poor user experience.