{"name":"SriLankan Airlines","domain":"srilankan.com","url":"https://optimly.ai/brand/srilankan-airlines","is_claimed":false,"categories":["travel-hospitality"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"SriLankan Airlines is an airline offering passenger flights, travel booking, onboard services, and frequent-flyer rewards.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"description","label":"Description","shape":"text","content":"SriLankan Airlines provides flight booking and management, online check-in, flight status and schedules, routes to Sri Lanka and international destinations, economy and business-class travel, ancillary services, FlySmiLes rewards, and MICE travel support. It highlights Sri Lankan hospitality and direct flights to Colombo and other destinations.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"}]},{"header":"Identity","sections":[{"key":"website","label":"Website","shape":"text","content":"https://srilankan.com","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"voice_tone","label":"Voice & tone","shape":"text","content":"Welcoming, service-oriented, travel-focused, and centered on Sri Lankan warmth and hospitality.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"}]},{"header":"Offerings","sections":[{"key":"problem_solved","label":"Problem solved","shape":"text","content":"Helps travelers plan, book, manage, and complete air journeys, including ancillary services, check-in, travel information, rewards, and disruption support.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Passenger flight booking and management\nOnline and mobile check-in\nFlight schedules, routes, and status updates\nEconomy and business-class travel\nAdvance seat reservation and extra-legroom seating\nPrepaid extra baggage and pre-ordered meals\nTravel insurance and transit accommodation\nDuty-free pre-ordering","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"products","label":"Products / SKUs","shape":"text","content":"Passenger flights\nEconomy Class\nBusiness Class\nFlySmiLes frequent-flyer programme\nValue-added services\nTravel insurance\nRail and Fly\nMICE travel services","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Fares are displayed during booking; the website states that displayed fares may no longer be available at booking time and that additional fees and charges may apply for optional products and services.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Commercial aviation and air travel","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"customer_base","label":"Customer base","shape":"text","content":"Air passengers and travelers, including leisure travelers, business travelers, FlySmiLes members, and MICE delegates.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"icp","label":"Ideal customer profile","shape":"text","content":"Travelers seeking flights to, from, or via Sri Lanka, including passengers flying to Colombo and other international destinations, as well as organizations arranging meetings, incentives, conferences, or exhibitions.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"use_cases","label":"Use cases","shape":"text","content":"Book round-trip, one-way, or multi-city flights\nManage an existing booking\nCheck in online or at self-service facilities\nMonitor flight schedules and status\nSelect seats and purchase extra legroom or additional baggage\nPre-order meals and duty-free products\nUse FlySmiLes miles and rewards\nArrange transit accommodation or travel insurance","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"},{"key":"customer_outcomes","label":"Customer outcomes","shape":"text","content":"Book and manage air travel through digital channels\nAccess flight information and disruption updates\nCustomize journeys with seats, meals, baggage, and other ancillary services\nEarn and redeem FlySmiLes miles\nConnect to more than 900 oneworld destinations\nExperience Sri Lankan hospitality and onboard services\nSupport meetings, incentives, conferences, and exhibitions in Sri Lanka","source_type":"1p_website","source_label":"Brand's website","source_url":"https://srilankan.com","updated_at":"2026-11-07T05:55:24.933700+00:00"}]}],"last_refreshed_at":"2026-11-07T05:55:24.942144+00:00","last_changed_at":"2026-11-07T05:55:24.950213+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=73d433bb-f397-4147-9775-26480c6f8e1e"}