# State Employees' Credit Union > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/state-employees-credit-union - **Dataset:** https://optimly.ai/brand/state-employees-credit-union.json - **Markdown:** https://optimly.ai/brand/state-employees-credit-union/llms.txt - **Official website:** https://ncsecu.org - **Slug:** state-employees-credit-union - **Categories:** fintech-financial-services ## Overview - **Tagline:** State Employees' Credit Union (SECU) is a state-chartered, federally insured, not-for-profit financial cooperative serving eligible members across North Carolina. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Description:** Founded in 1937, SECU provides financial products, services, tools, and resources through 275 branches and more than 1,000 ATMs. It is owned by its 3 million members and serves communities across all 100 North Carolina counties. Source: Brand's website (https://ncsecu.org) · 2026-11-07 ## Identity - **Mission:** To be the trusted provider of financial services to every eligible member and to enhance the quality of their lives and financial well-being while maintaining our fiscal strength. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Founders & leadership:** SECU is governed by an 11-member Board of Directors elected by its membership. Board leadership includes Stelfanie Williams, Chair; Mark Fleming, Vice Chair; and Ben McLawhorn, Secretary/Treasurer. Board members serve as volunteers and meet monthly. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Website:** https://ncsecu.org Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Voice & tone:** Trusted, supportive, member-focused, community-oriented, educational, and people-centered. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Founded:** 1937; founded on June 4, 1937, in Raleigh with 17 members and $437 in deposits. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Headquarters:** Raleigh, North Carolina Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Parent ownership:** Member-owned not-for-profit financial cooperative; no parent organization is identified in the scraped content. Source: Brand's website (https://ncsecu.org) · 2026-11-07 ## Offerings - **Problem solved:** Helps eligible members manage everyday finances, save, borrow, buy or refinance homes, use credit, improve financial knowledge, and pursue their financial goals. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Core capabilities:** - Savings and share accounts - Checking and everyday spending services - Share Term Certificates - Visa credit cards - Personal loans - Mortgages and home equity financing - Digital banking, money movement, bill pay, and account alerts - Branch and ATM access Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Products / SKUs:** - Savings accounts - Share Term Certificates - SECU Checking Account - Visa credit cards - Personal loans - Mortgages - Safe deposit boxes - Youth savings and financial education programs Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Pricing:** Share Term Certificates are advertised at up to 4.30% APY for terms of 6 to 60 months, with a $250 minimum balance to earn interest. Safe deposit box rentals start at $18 per year, with fees based on box size and availability. Source: Brand's website (https://ncsecu.org) · 2026-11-07 ## Audience - **Target industry:** Financial services and banking, specifically credit unions. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Customer base:** 3 million member-owners, including eligible members and communities across North Carolina. SECU has a presence in all 100 North Carolina counties. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Ideal customer profile:** Individuals and families eligible for SECU membership who need savings, checking, credit, lending, mortgage, financial education, and everyday money-management services. Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Use cases:** - Growing savings and reaching financial goals - Managing everyday spending and expenses - Making purchases and balance transfers with credit cards - Borrowing for personal financial needs - Buying a first home, refinancing, or accessing home equity - Using branches, ATMs, and digital banking channels - Learning about financial aid, college savings, and money management - Receiving guidance on fraud, scams, and unwanted calls Source: Brand's website (https://ncsecu.org) · 2026-11-07 - **Customer outcomes:** - Improved financial well-being and quality of life - Financial flexibility aligned with members' budgets, timelines, and goals - Greater financial confidence and peace of mind - Convenient access to money and financial services - Personalized financial support and guidance - Access to competitive rates - Positive impact for North Carolina communities Source: Brand's website (https://ncsecu.org) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.