{"name":"Supportgenie","domain":"supportgenie.io","url":"https://optimly.ai/brand/supportgenie","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software","developer-tools"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Leverages Augmented Reality (AR) and AI for visual, interactive, and remote customer support, reducing average handle time and enabling self-service and expert-to-peer assistance across geographic boundaries.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://supportgenie.io","updated_at":"2026-10-04T00:02:22.316000+00:00"},{"key":"description","label":"Description","shape":"text","content":"SupportGenie provides an AI-powered Augmented Reality (AR) platform for automating customer support, offering solutions like AR remote assistance, AR manuals, visual assistance, and a ticketing system to improve customer experience and agent efficiency.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://supportgenie.io","updated_at":"2026-10-04T00:02:22.316000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"AR Genie Remote Assistance\nAR Manuals\nAR Self-Service\nVisual Assistance & Live Video\nObject Detection\nAR Genie SDK\nTicketing System\nAuto Assignment of Tickets.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://supportgenie.io","updated_at":"2026-10-04T00:02:22.316000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified","source_type":"1p_website","source_label":"Brand's website","source_url":"https://supportgenie.io","updated_at":"2026-10-04T00:02:22.316000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Businesses and service providers looking to enhance customer support, reduce downtime, and improve remote assistance efficiency.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://supportgenie.io","updated_at":"2026-10-04T00:02:22.316000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:02:22.316000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=supportgenie"}