# Supportgenie

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/supportgenie
- **Dataset:** https://optimly.ai/brand/supportgenie.json
- **Markdown:** https://optimly.ai/brand/supportgenie/llms.txt
- **Official website:** https://supportgenie.io
- **Slug:** supportgenie
- **Categories:** ai-machine-learning, customer-support-cx-software, developer-tools

## Overview

- **Tagline:** Leverages Augmented Reality (AR) and AI for visual, interactive, and remote customer support, reducing average handle time and enabling self-service and expert-to-peer assistance across geographic boundaries.
Source: Brand's website (https://supportgenie.io) · 2026-10-04

- **Description:** SupportGenie provides an AI-powered Augmented Reality (AR) platform for automating customer support, offering solutions like AR remote assistance, AR manuals, visual assistance, and a ticketing system to improve customer experience and agent efficiency.
Source: Brand's website (https://supportgenie.io) · 2026-10-04

## Offerings

- **Core capabilities:**
  - AR Genie Remote Assistance
  - AR Manuals
  - AR Self-Service
  - Visual Assistance & Live Video
  - Object Detection
  - AR Genie SDK
  - Ticketing System
  - Auto Assignment of Tickets.
Source: Brand's website (https://supportgenie.io) · 2026-10-04

- **Pricing:** Not specified
Source: Brand's website (https://supportgenie.io) · 2026-10-04

## Audience

- **Target industry:** Businesses and service providers looking to enhance customer support, reduce downtime, and improve remote assistance efficiency.
Source: Brand's website (https://supportgenie.io) · 2026-10-04

Page last updated 2026-10-04.