{"name":"Switchbird","domain":"switchbird.com","url":"https://optimly.ai/brand/switchbird","is_claimed":false,"categories":["ai-machine-learning","communications-cpaas","customer-support-cx-software","marketing-technology","sales-crm"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Unifies all communication channels (text, voice, web chat, social media) into one inbox for efficient management, leveraging AI to automate responses, qualify leads, and collect data, all from a single phone number without requiring apps or passwords for participants.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://switchbird.com","updated_at":"2026-10-04T00:02:25.073000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Switchbird is an AI-powered omnichannel communication platform designed to help businesses collect data, engage customers, and manage conversations at scale. It unifies phone, text, web chat, Facebook, Instagram, and Google Business into a single shared team inbox, offering features like SMS surveys, marketing automation, and AI-assisted workflows for lead qualification, FAQs, and more.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://switchbird.com","updated_at":"2026-10-04T00:02:25.073000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"AI-powered omnichannel communication platform\nshared team inbox\nSMS surveys\nmarketing automation\ncall tracking and routing\nHIPAA-minded data collection\nAPI/Zapier integrations.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://switchbird.com","updated_at":"2026-10-04T00:02:25.073000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based plans (Business, Starter, Growth) with seat-based pricing for larger teams, plus usage at wholesale cost. Enterprise plans are available upon contact.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://switchbird.com","updated_at":"2026-10-04T00:02:25.073000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Small business teams, startups, boutiques, agencies, franchisors, multi-location brands, and resellers looking for scalable customer communication solutions.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://switchbird.com","updated_at":"2026-10-04T00:02:25.073000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:02:25.073000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=switchbird"}