# synthetix > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed September 10, 2026. > Synthetix provides a complete online customer service platform offering automated and agent-assisted customer experience channels, including knowledge bases, chatbots, and live chat, designed to boost agent efficiency and improve customer satisfaction for enterprise brands. - Business Profile: https://optimly.ai/brand/synthetix - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://synthetix.com/ - Logo: https://logo.clearbit.com/synthetix.com - Slug: synthetix - Category: AI Customer Service Automation Platforms - Last Analyzed: September 10, 2026