# The Sutton Place Hotels > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/the-sutton-place-hotels - **Dataset:** https://optimly.ai/brand/the-sutton-place-hotels.json - **Markdown:** https://optimly.ai/brand/the-sutton-place-hotels/llms.txt - **Official website:** https://suttonplace.com - **Slug:** the-sutton-place-hotels - **Categories:** travel-hospitality ## Overview - **Tagline:** Canadian luxury hotel group offering refined accommodations, dining, loyalty rewards, and guest experiences across multiple destinations. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Description:** The Sutton Place Hotels operates luxury properties across Canada, combining European-inspired elegance, refined accommodations, exceptional service, dining, and amenities. Its portfolio includes hotels in Vancouver, Halifax, Toronto, and Revelstoke Mountain Resort, as well as La Grande Résidence at The Sutton Place Vancouver. Source: Brand's website (https://suttonplace.com) · 2026-11-07 ## Identity - **Mission:** To redefine luxury accommodation in Canada through elegant accommodations, exceptional service, state-of-the-art amenities, refined dining, community support, and sustainability initiatives. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Website:** https://suttonplace.com Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Voice & tone:** Elegant, sophisticated, welcoming, service-oriented, and aspirational. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Headquarters:** Support Centre: 310-1755 West Broadway, Vancouver, British Columbia, Canada V6J 4S5. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Parent ownership:** Part of the Northland Properties family. Source: Brand's website (https://suttonplace.com) · 2026-11-07 ## Offerings - **Problem solved:** Provides travelers with comfortable, high-end accommodation, dining, amenities, and hospitality experiences in locations close to business, financial, entertainment, and resort destinations. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Core capabilities:** - Luxury hotel accommodation - Guest services and hospitality - On-site dining and culinary experiences - Meetings and events space - Direct reservations and flexible cancellation options - Loyalty rewards through RSVP Rewards - Gift cards redeemable at Sutton Place hotels - Sustainability and resource-management programs Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Products / SKUs:** - The Sutton Place Hotel Vancouver - The Sutton Place Hotel Halifax - The Sutton Place Hotel Toronto - The Sutton Place Hotel Revelstoke Mountain Resort - La Grande Résidence at The Sutton Place Vancouver - RSVP Rewards loyalty program - Sutton Place gift cards - On-site dining venues including Boulevard Kitchen & Oyster Bar, Chop Steakhouse & Bar, Abrielle, and Rockford Bar & Grill Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Pricing:** Standard room prices are not published in the supplied content. Promotional offers include savings of up to 35% off in some cases, up to 36% off for the International Offer, and a $2 Eco Fee per guest per night at participating locations. Source: Brand's website (https://suttonplace.com) · 2026-11-07 ## Audience - **Target industry:** Hospitality and luxury hotels Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Customer base:** Leisure and business travelers, guests seeking city or resort stays, international visitors, seniors, government employees traveling for business, CAA and AAA members, and loyalty-program members. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Ideal customer profile:** Travelers seeking luxury hotel accommodation, refined service, premium amenities, dining, and convenient locations in Canadian cities or at a mountain resort. Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Use cases:** - Luxury city stays in Vancouver, Halifax, or Toronto - Mountain resort stays at Revelstoke Mountain Resort - Business travel and corporate stays - Leisure getaways and weekend escapes - Extended stays and staycations - Meetings and events - Dining and culinary experiences - Booking through loyalty-member rates and rewards Source: Brand's website (https://suttonplace.com) · 2026-11-07 - **Customer outcomes:** - Refined and comfortable accommodations - European-inspired luxury and ambiance - Exceptional and personalized service - Access to premium amenities and dining - Flexible cancellation and direct-booking rate benefits - Rewards points, member rates, and loyalty benefits through RSVP Rewards - Convenient access to business, financial, entertainment, and resort destinations - A cleaner and safer guest experience through PureClean Source: Brand's website (https://suttonplace.com) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.