{"name":"Thunai","domain":"thunai.ai","url":"https://optimly.ai/brand/thunai","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"A unified 'Agentic CX Platform' that orchestrates human and AI effort intelligently, eliminating the need to stitch together point solutions. Offers full control over data with self-hosting and regional data residency options, along with pre-trained AI agents and workflows aligned to specific industry domains.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://thunai.ai","updated_at":"2026-10-04T00:02:42.881000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Thunai is an Agentic CX Platform built to scale enterprise support. It powers enterprise contact centers end-to-end by automating L1 support, improving agent productivity with real-time agent assist, and driving post-call workflow automation across every channel.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://thunai.ai","updated_at":"2026-10-04T00:02:42.881000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"AI agents for L1 support\nReal-time Agent Assist\nAutomated Post-Call Workflows\nInstant Call Scoring & Call Audit\nUnified Knowledge Base\nMulti-Lingual Live Translation\nLive Call Barge-in & Supervisor Monitoring.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://thunai.ai","updated_at":"2026-10-04T00:02:42.881000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified","source_type":"1p_website","source_label":"Brand's website","source_url":"https://thunai.ai","updated_at":"2026-10-04T00:02:42.881000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Enterprise contact centers across various industries including Retail, Insurance, Finance, Healthcare, Manufacturing, and Automotive.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://thunai.ai","updated_at":"2026-10-04T00:02:42.881000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:02:42.881000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=thunai"}