# Thunai

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/thunai
- **Dataset:** https://optimly.ai/brand/thunai.json
- **Markdown:** https://optimly.ai/brand/thunai/llms.txt
- **Official website:** https://thunai.ai
- **Slug:** thunai
- **Categories:** ai-machine-learning, customer-support-cx-software

## Overview

- **Tagline:** A unified 'Agentic CX Platform' that orchestrates human and AI effort intelligently, eliminating the need to stitch together point solutions. Offers full control over data with self-hosting and regional data residency options, along with pre-trained AI agents and workflows aligned to specific industry domains.
Source: Brand's website (https://thunai.ai) · 2026-10-04

- **Description:** Thunai is an Agentic CX Platform built to scale enterprise support. It powers enterprise contact centers end-to-end by automating L1 support, improving agent productivity with real-time agent assist, and driving post-call workflow automation across every channel.
Source: Brand's website (https://thunai.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - AI agents for L1 support
  - Real-time Agent Assist
  - Automated Post-Call Workflows
  - Instant Call Scoring & Call Audit
  - Unified Knowledge Base
  - Multi-Lingual Live Translation
  - Live Call Barge-in & Supervisor Monitoring.
Source: Brand's website (https://thunai.ai) · 2026-10-04

- **Pricing:** Not specified
Source: Brand's website (https://thunai.ai) · 2026-10-04

## Audience

- **Target industry:** Enterprise contact centers across various industries including Retail, Insurance, Finance, Healthcare, Manufacturing, and Automotive.
Source: Brand's website (https://thunai.ai) · 2026-10-04

Page last updated 2026-10-04.