{"name":"Tickets.com","domain":"tickets.com","url":"https://optimly.ai/brand/tickets-com","is_claimed":false,"categories":["media-entertainment"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Tickets.com is a ticketing marketplace and global ticketing technology provider for live events.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"description","label":"Description","shape":"text","content":"Tickets.com enables customers to search for and buy tickets to concerts, sports, theater, comedy, and other live events. It also provides ticketing technology, products, and services for event and venue clients.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"}]},{"header":"Identity","sections":[{"key":"mission","label":"Mission","shape":"text","content":"To provide the ultimate experiences for clients and their patrons through strategy, partnership, and innovation.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"website","label":"Website","shape":"text","content":"https://tickets.com","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"voice_tone","label":"Voice & tone","shape":"text","content":"Confident, customer-focused, and experience-oriented.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"founded","label":"Founded","shape":"text","content":"1995","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"parent_ownership","label":"Parent ownership","shape":"text","content":"Tickets.com is a wholly owned subsidiary of Major League Baseball (MLB).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"}]},{"header":"Offerings","sections":[{"key":"problem_solved","label":"Problem solved","shape":"text","content":"Tickets.com helps fans find and purchase verified event tickets with transparent pricing, secure checkout, and buyer protection. For event organizations and venues, it provides technology and services to sell tickets, manage inventory, build events, and improve patron experiences.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Ticket marketplace search and discovery\nTicket buying and resale\nAll-in pricing with fees included\nInteractive seat-map browsing\nBuyer protection and ticket verification\nSecure checkout and order confirmation\nTicketing technology and services for event organizations and venues\nTicket sales and inventory management","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"products","label":"Products / SKUs","shape":"text","content":"Tickets.com ticket marketplace\nProVenue ticketing platform\nMyProVenue web application","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Ticket prices may be above or below face value. Service fees are included in displayed prices; no specific product or service pricing is stated.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Live entertainment and events, including sports, theaters, arenas, operas, universities, museums, attractions, and festivals.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"customer_base","label":"Customer base","shape":"text","content":"Event and venue organizations, including theaters, arenas, operas, universities, museums, attractions, festivals, and sports organizations; consumers purchasing event tickets.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"icp","label":"Ideal customer profile","shape":"text","content":"Event hosts, venues, and live-event organizations that need ticketing technology, ticket sales and inventory management, event-building tools, marketing support, and customizable digital ticketing experiences.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"use_cases","label":"Use cases","shape":"text","content":"Searching for concerts, sports, theater, comedy, and other live events\nBuying tickets through a marketplace\nReselling tickets\nComparing seats on an interactive map\nSelling tickets for events and venues\nManaging ticket inventory\nBuilding events\nProviding branded desktop and mobile ticketing experiences","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"},{"key":"customer_outcomes","label":"Customer outcomes","shape":"text","content":"Fans receive valid tickets on time or a full refund under the Buyer Guarantee\nFans see the total price, including service fees, before checkout\nFans receive certified authentic tickets from verified sellers\nClients can put their brand and messaging throughout the purchase experience\nClients can enhance ticket sales, marketing efforts, and overall patron experience\nClients can manage inventory, build events, and train staff through the ProVenue platform","source_type":"1p_website","source_label":"Brand's website","source_url":"https://tickets.com","updated_at":"2026-11-08T01:58:58.106148+00:00"}]}],"last_refreshed_at":"2026-11-08T01:58:58.112925+00:00","last_changed_at":"2026-11-08T01:58:58.119519+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=0245ea36-7dd2-4de8-98aa-7cca96ea3e01"}