# Totango Catalyst > Totango Catalyst is a comprehensive customer success platform formed by the 2024 merger of Totango and Catalyst. The platform enables businesses to manage the customer lifecycle, reduce churn, and drive expansion through AI-powered health scores, automated playbooks, and a modular 'canvas' interface. It serves enterprise clients by consolidating customer data into actionable insights to improve retention. - URL: https://optimly.ai/brand/totango-catalyst - Slug: totango-catalyst - BAI Score: 74/100 - Archetype: Challenger - Category: Software as a Service (SaaS) - Last Analyzed: April 14, 2026