# Touchwork

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/touchwork
- **Dataset:** https://optimly.ai/brand/touchwork.json
- **Markdown:** https://optimly.ai/brand/touchwork/llms.txt
- **Official website:** https://touchwork.com
- **Slug:** touchwork
- **Categories:** customer-support-cx-software, data-analytics-business-intelligence, edtech-platforms, healthcare-it, legal-technology, marketing-technology, vertical-industry-software

## Overview

- **Tagline:** A single platform that integrates real-time customer feedback with operational audit data to provide total visibility and actionable insights for improving customer experience and operational efficiency.
Source: Brand's website (https://touchwork.com) · 2026-10-04

- **Description:** Touchwork offers a unified software platform that fuses real-time customer feedback and operational audit data to enhance customer experience (CX), streamline operations, boost customer loyalty, and ensure compliance across various industries.
Source: Brand's website (https://touchwork.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - TxtTapScan&Tell (real-time feedback)
  - AuditIT (operational audits and inspections)
  - OrderIT (food allergy ordering)
  - FixIT (problem reporting)
  - MarketIT (marketing and messaging system).
Source: Brand's website (https://touchwork.com) · 2026-10-04

- **Pricing:** Not specified, likely subscription-based (SaaS).
Source: Brand's website (https://touchwork.com) · 2026-10-04

## Audience

- **Target industry:** Higher Education, Food Services, Healthcare, Airports, Retail & Services (e.g., universities like Michigan, Stanford; hospitals like Sinai, Bayhealth; airports like Stansted, San Diego; companies like Vodacom, Tourvest).
Source: Brand's website (https://touchwork.com) · 2026-10-04

Page last updated 2026-10-04.